Guest Relationship Executive



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06 May 20
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Company Profile: Company is part of a group that has been in the Business field for 125 years in Bangalore and 20 years in Lighting field and served more than 75000 customers

The company is a high profile and high-end lighting company dealing in Premium lighting brands and products. The company has a legacy of more than 20 years in the lighting business with associations with brands from Germany, Italy, Spain, USA, UK, Japan, Belgium, Austria, and Thailand.

The company has supplied lighting to 5 Chief ministers of  Karnataka and also a lot of celebrities and film actors like Puneet, Shivarajkumar, Sudeep, Ambareesh, Anil Kumble, Rahul Dravid, etc

The candidate will be working for a high profile Lighting Showroom which deals with LIGHTING products FROM EUROPEAN COUNTRIES

Clients are from very rich backgrounds.

Responsibilities:

  • Receive customers with a smile and MAKE THEM FILL OUT THE FORMS.
  • Take them to the conference room and show the CORPORATE PRESENTATION
  • Connect to a suitable salesperson.
  • Hospitality roles: Offer refreshments. Take feedback if they were well attended to
  • Ask clients to fill in Google reviews
  • Coordinate for Lunch for all Employees by making the notes and orders
  • Answer phone calls and connect to the right person
  • Coordinate any services and repair works: Elevators, Air conditioning, Computers, etc
  • Take attendance and ensure good upkeep of the showroom
  • Reports to be taken from housekeeping and various departments as per Check List.
  • Make clients give Google reviews

 

Expectations:

  • Training will be given with regard to the subject.
  • Candidate should have good communication skills ( Fluent English, is a must, other languages will be a plus point)
  • Should be confident to handle high profile customers whom he will visit and who visit the store
  • To be dressed in Company Uniform. ( Uniforms will be provided)

 

Work Timings: 10:30 Am to 8:pm, Monday to Saturday. Sunday holiday.  Major festivals holiday

 

Perks:

  • After 6 months of work, Mediclaim /Insurance/ ESI shall be provided.
  • Performance-based salary.
  • Sales pertaining to Walk-in customers will be reviewed every month, there are multiple slabs of salary for Sales achieved
  • Depending on the performance yearly increase in salary would be 7-10%. (Management will decide)

 

Salary:  Salary varies from Rs.18,000 to 22,000 depending on English language skills

Job Category: Guest Relationship Executive
Job Type: Full Time
Job Location: Bangalore

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